A great product alone isn’t enough to delight your customers. It must be backed by exceptional customer service that values your customer’s investment and time. For every product company, customer service has three key performance metrics.

  1. Improve customer service profitability by bringing efficiency in the process and improving service engineer effectiveness
  2. Value customer time and investment by ensuring higher uptime and performance of the product
  3. Create new business model that brings new avenues for profitable revenues

At Ethosh, we help product companies meet these KPIs and improve customer loyalty by delivering unique digital experiences designed specifically for customer services and customer as well.

 

  • CLIENT SPEAKS:

    Ethosh Designs did a fantastic job with our product launch video. Because the project was on a tight schedule, the Ethosh team needed to study the product, its benefits and applications fairly quickly. I relied on their ability to work independently and the team’s good judgement to make the appropriate changes on a daily basis to get a fast-turn around video. The project manager, script editor, visual animators, and designers were all committed to developing the outstanding work. The launch video was also produced in a language different than their language but Ethosh’s attitude of getting things done overcame the challenges of creating a video not in their native language. Product launch video link: https://youtu.be/c4SrPzfOZNE

    VP Marketing and Business Development, Biosensing Instrument
  • CLIENT SPEAKS:

    Ethosh’s visual, digital and interactive solution has increased the effectiveness of our communication collaterals. It is also expected to bring down the high costs of printing and content updation. This innovation has been well received & appreciated by all stakeholders.

    International Marketing Communications Specialist- Forbes Marshall
  • CLIENT SPEAKS:

    The visual & digital content developed by Ethosh for Crompton Pumps is helping us ensure consistency in communication, educate dealers about our entire product range and also enable service engineers to enhance skills.

    General Manager- Crompton Pumps
  • CLIENT SPEAKS:

    Ethosh’s solution helped us in creating better awareness of our product as well as its visibility in the most apt manner. Ethosh's expertise & a techno-creative approach resulted in minimal hand-holding from our side which according to us is a huge value addition.

    Manager Marketing Communications - Godrej Material Handling Division
  • CLIENT SPEAKS:

    Ethosh's learning & developing solution is helping us transform into an academy that has a scaled-up delivery platform. Ethosh's interactive, digital & visual learning support for Ador Welding Academy is helping bridge the skill gap faster & effectively.

    Chairman - Ador Welding Academy
  • CLIENT SPEAKS:

    The visual content developed by Ethosh is enabling our customers gain a deeper insight of our entire range.From exhibitions to sales pitches, the content is being well received and appreciated by all the stakeholders of our organization.

    Director - Sparkonix
  • CLIENT SPEAKS:

    The visual & digital manuals developed by Ethosh that give visual step by step instructions will facilitate easy, user friendly assistance to our customers spread across the world, reducing the skill gap by removing the language barrier

    AGM Marketing - Crompton Greaves, Switchgear Division
  • CLIENT SPEAKS:

    The technical content developed by Ethosh showcased the functioning of our product (ESOM) along with its benefits & advantages. The video today is being used for presentations as well as educating the dealers while creating more awareness.

    Manager Technology - Crompton Greaves, Technology Division

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