When VR meets HR: Virtual Reality Altering the Employee Onboarding Game
Virtual Reality simulates immersive, hands-on training and facilitates rapid new hire onboarding.
Onboarding can be a long, tedious process. Hours spent filling paperwork, going through droning orientation programs, and reviewing the company’s policies and procedures don’t necessarily motivate the new hires. But with AR/VR in the picture – onboarding and employee training process has taken a whole new avatar.
In August, KFC released “The Hard Way” a VR game meant to be an onboarding and training program for new cooks. As you plug-in and play, the voice of Colonel Sanders instructs players through various steps of preparing KFC chicken. Powered by Oculus Rift VR, this hyperreal and illustrative experience gives the new hires a better feel of the brand’s personality.
The giant fast-food chain is just one of the several forward-looking companies who have taken the leap and are leveraging VR for HR. The transformative power of Virtual Reality is helping companies tap a variety of niches in human resources management. As discussed in our earlier blog, VR is a game-changer for the recruitment process. In this section we will talk about the various ways in which you can use VR to simplify employee onboarding and training:
The Hard Way: A Virtual Reality Training Experience Trailer
1. New Employee Onboarding – Show than Tell:
Here is your chance to thrill your new employees with a rich, dynamic experience. Whether it is conveying company’s success story by the CEO him/herself, or engaging in an interactive session to get employees to speed, or giving the feel of company’s culture – an immersive VR experience can go a long way in making new employees feel that they belong in your company. A standard Virtual onboarding process would also drastically reduce the workload of HR executives by automating monotonous onboarding practices. Honeygrow, the Philadelphia based fast-casual chain, reported – within 30 days of implementing VR for employee onboarding, team members who are certified on culture and training soared from 50 to 77 percent.
2. Virtual Site Orientation – Go where you can’t otherwise go:
General Electric using VR take their new employees on a journey to the bottom of the sea and explore the company’s oil and gas recovery machines. Giant chains and MNCs’ can rollout VR simulations and 360 degree videos as a standard protocol for site orientation – take their employees on a virtual tour of their multiple facilities across the globe and give them a feel of cross-cultures without the expense of flying them to various establishments.
3. Retail Induction – Facilitate better customer service:
Imagine you’re a new Walmart store manager who has never seen a Black Friday sale in action. Wouldn’t it be useful to understand the dynamics of such a busy day and get hands-on training on handling the associates and customers before you have to face this situation in reality? VR simulations and 3D videos can be used to provide product orientation and virtual training on customer services, giving new employees a realistic taste of the work environment and prepare them for what they need to do. In May, Walmart announced that it will be rolling out VR training to all 200 Walmart academies by the end of 2017.
4. Performance optimization and Hazard simulation – Training without risks:
Boeing runs an Immersive Development Center in which pilots train in hyper-real virtual reality simulations and engineers test new parts and aviation products. For jobs that are high stress and hazardous introducing employees to the environment through VR is a smart way to go about. Immersive simulation allows you to expose your employees to high-stress and sensitive environments like in case of surgeons, pilots, firefighters or Army and Navy Seals, without the actual risk. Exposure to the simulated environment makes employees more confident when faced with the real-world counterpart.
Impact of VR is such that one can’t escape it. You have full attention and focus of the person wearing the headset. It creates an indelible impression in your brain – perfect for training employees and improving their efficiency. Ethosh has been supporting major brands and medical device manufacturers through VR-ready digital learning platforms. Find out how we can help you evolve workplace training from “need to have” to “must have” through our digital learning experiences.
It takes an experience to believe the magic of the Virtual Reality. My share of the experience was about a year ago when I embarked on a magical virtual journey inside the basic unit of life: A cell!read more